Engineering, not theatre
We design every circuit to survive a Caribbean summer — diverse uplinks, weather-rated equipment, and pre-positioned spares on each island. When something goes wrong we publish what happened, not just an apology.
About ZhouyiSat
We are a Caribbean-based internet provider serving Puerto Rico, the U.S. Virgin Islands and the British Virgin Islands. Our network was built with island weather, island logistics and island bills in mind.
Why we exist
Inter-island broadband should not feel like a luxury. We build redundant, fairly-priced connectivity for households and small businesses that have been priced out of fiber elsewhere.
How we work
Pricing that holds steady
No mystery promotional pricing that doubles on bill 13. Every plan on our site is the price you'll be paying twelve months from now, including the equipment line items.
Local hands, local time
Our network operations centre runs on Atlantic Standard Time, with a residential support line during Caribbean office hours and a 24/7 escalation line for every business plan.
Our team
Three teams keep the network — and the customer experience — running across all three regions.
Network operations
Field engineers and NOC staff distributed across San Juan, St. Thomas and Road Town. They monitor the network around the clock and dispatch installs and repairs.
Customer success
Bilingual sales and onboarding specialists who hand-walk every new business install — including site survey, equipment placement and a 30-day check-in.
Engineering & infrastructure
Backbone engineers who manage peering, BGP, and the wave links between islands. They also publish a monthly transparency post on our network blog.
Milestones
- 2022
ZhouyiSat Communications incorporated on St. John, USVI.
- 2023
First commercial fixed-wireless links between St. Thomas and St. John lit.
- 2024
Tortola NOC presence established; first BVI hospitality customer onboarded.
- 2025
San Juan metro PoP added with redundant uplinks via two independent providers.
- 2026
Public residential plans launched with island-tested 100 Mbps – 1 Gbps tiers.
Operations address
Sailing Asante, 6D
St John, USVI 00830, VI